Aretta Communications - Hosted Asterisk Servers

As a provider of Internet access, web site hosting, and other Internet-related services, Aretta offers its customers (also known as subscribers), and their customers and users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. Aretta respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, Aretta reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Aretta has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing Aretta's services. This AUP will be revised from time to time. A customer's use of Aretta's services after changes to the AUP are posted on Aretta's web site, www.aretta.com, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Aretta cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Aretta cannot monitor or censor the Internet, and will not attempt to do so, Aretta cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that Aretta does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Aretta's network and may reach a large number of people, including both subscribers and nonsubscribers of Aretta, subscribers' postings to the Internet may affect other subscribers and may harm Aretta's goodwill, business reputation, and operations. For these reasons, subscribers violate Aretta policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward Aretta, but also because it can overload Aretta's network and disrupt service to Aretta subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Aretta has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Aretta is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Aretta's policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Using Aretta's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. Aretta is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through Aretta's network.

Using Aretta's network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Exporting encryption software over the Internet or otherwise, to points outside the United States.

Aretta reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Engaging in activities, whether lawful or unlawful, that Aretta determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Aretta will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with Aretta policy or applicable law. When Aretta becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.